Orders Help

Buying premium quality, Australian-made vitamins and health products from Australian NaturalCare is easy, and if you order online, you can do it any time.

Order by phone

Call 1300 365 020. Our friendly Customer Service team are available to take your order between 9am and 5pm (AEST), Monday to Friday.

Order online

To order online, you will need to have an online account with us.

If you have ordered from Australian NaturalCare before but this is the first time you are ordering online, you will need to set up an online account so please follow the steps for a new customer.


New to Australian NaturalCare?

You will need to register for My Account by selecting the My Account option in the top right corner of every page. Enter your details, including your email address and the password you want to use for your new account. Follow the steps to set up your account details and delivery information.

You can add or remove products, or change the quantity in your order at any time by using the shopping cart. At the checkout, remember to enter any promotional codes you've been sent to claim your special discounts.


Free Gifts

You will receive a free gift when you spend $90 or more on your order. If you'd prefer not to receive your gift, simply remove your gift from your cart in the Checkout page by clicking on the X next to your gift details, under the Active Discounts section.


Shopped online with us before?

Simply log in to My Account, browse our product range and place your order.


Paying for your order online

You can be sure your payment is secure when shopping online with Australian NaturalCare. You have the option of paying by any major credit card or using PayPal.